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Frequently asked
HOW LONG DOES SHIPPING TAKE?
Domestic orders (US): 3–5 business days standard, 1–2 business days express. International orders: 7–14 business days depending on destination. Jamaica & Caribbean: 5–10 business days.
WHAT IS YOUR RETURN POLICY?
30-day returns on unworn, unaltered items with original tags attached. Items must be returned in original packaging. Limited Edition and sale items are final sale.
DO YOU SHIP INTERNATIONALLY?
Yes. We ship to 50+ countries worldwide. International customers are responsible for any applicable import duties and taxes. Estimated duties are displayed at checkout.
HOW DO I FIND MY SIZE?
Each product page includes a detailed size guide. Our pieces are designed with intentional oversized and structured fits. When in doubt, size up for the oversized aesthetic.
ARE YOUR PIECES LIMITED EDITION?
Select pieces are marked as Limited Edition and produced in restricted quantities. Once sold, they may not be restocked. We recommend not waiting on limited pieces.
HOW DO I CARE FOR MY 10:04 PIECES?
All care instructions are on the garment tag and product page. Generally: cold wash inside out, do not tumble dry, iron on reverse only. Dry cleaning is recommended for outerwear.